Return and Refund Policy

Return Window: Returns accepted within 7–30 days of delivery (you can specify the exact number).

Condition of Item: Product must be unused, undamaged, and in original packaging for a return.

Hygiene Products: Because silicone items may be considered personal/hygiene products, opened or used items cannot be returned for safety reasons.

Return Process: Contact customer support with your order number and reason for return.

Return Shipping: Customer is responsible for return shipping costs unless the item was defective or incorrect.

Refund Method: Refunds are issued to the original payment method after the returned item is inspected.

Processing Time: Refunds typically processed within 3–7 business days after approval.

Damaged or Defective Items: If the product arrives damaged or defective, a free replacement or full refund is provided.

Non-Returnable Items: Final-sale items, used products, or customized silicone thumbs cannot be returned.